Strategic Planning
By completing our 1-day Strategic Planning Skills course, you will be certified with a certificate of attendance.
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Covered in this course:
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What is Strategic Planning
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Strategic Planning & Management
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Planning Framework
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Strategic Thinking vs Strategic Planning
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Strategy Disruption
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Strategic Themes
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Strategic Balance Scorecard
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Strategy Maps
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Strategic Planning Letdowns
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Successfully Implementing a Strategy
Administration
By completing our two-day Administration Skills courses, you will be certified with a certificate of attendance.
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Covered in this course:
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What is Administration
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Difference between Management and Administration
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Different types of Administrators
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The Art of Good Administration
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Skill Set
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Duties
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Become an Effective Administrator
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Information Technology
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Introduction to Computers
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Programs and Office Automation
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Legal & Privacy
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Telephone Etiquette
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Filing Systems
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Business Language & Letter Writing
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Front Office
Health & Safety
By completing our 1-day Health & Safety Skills course, you will be certified with a certificate of attendance.
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Covered in this course:
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Health & Safety in the Workplace
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Human Rights in the Workplace
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Importance of Health & Safety in the Workplace
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Breaching Health & Safety Regulations
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Health & Safety Policy
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Basic Responsibilities
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Government​
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Employees
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Managers and Supervisors
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Employer
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Health & Safety Committee
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Risk Identification
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Risk Reporting
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Risk Assessment
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Improving Health & Safety in the Workplace
Marketing
By completing our two 1 day Marketing Skills courses, you will be certified with a certificate of attendance.
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Covered in this course:
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Basics of Marketing
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Purpose of Marketing
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Responsibilities of Sales & Marketing
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Marketing Utilities & Techniques
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Functions of Marketing
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Difference between Selling & Marketing
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Customer Needs
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Marketing Concepts
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Societal Marketing Concept ​
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Marketing Concept
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Production Concept
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Product Concept
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Marketing Strategies
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Marketing Plan
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Marketing Tools
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Marketing Mix
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Promotional Mix
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Marketing Mix vs Promotional Mix
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Marketing Goals
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The Role & Effects of CRM (Customer Relationship Management)
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Selling for the First Time
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Improve Sales Performance